"Ericsson" Hiring (Freshers) On Dec 2014

Company profile :
Ericsson We are a world leader in the rapidly-changing environment of communications technology – providing equipment, software and services to mobile and fixed network operators all over the globe.Our vision is to be the prime driver in an all-communicating world. By using innovation to empower people, business and society, we are enabling the Networked Society, in which everything that can be connected is connected.
JOB SUMMARY:
Company        Ericsson
Website          www.ericsson.com
Eligibility        Any Degree
Experience     Freshers
Location        Bangalore
Job Role        Support Engineer
Job Description:
Responsibilities:
1. Customer Issue handling
2. Handling of proactive support
3. Software Update Management (SUM) handling
4. Knowledge Management Tool (KCS) Coaching
5. Remote Service Gateway (RSG) Coaching
Candidate Profile:
Requirements:
1. Customer issue handling
2. Handling of proactive support (optional)
3. Software Update Management handling (optional)
4. KCS Coaching (optional)
5. RSG Coaching (optional)